Check the system properties and ensure it is located in a workgroup.Ģ."I am wondering if my problem is a virus or malware" Please take the following steps to have a troubleshoot.ġ. Have you made modifications to the IPv6 protocol before?Īs far as I know, the IPv6 protocol is installed by default for Windows 10. If you have feedback for TechNet Support, contact jferns,Īre you using a work account to login this machine(Azure AD)? What is group policy has been applied to the machine(gpresult)? Have you referred to Kapil.Arya`s suggestion to delete the winsock registry key and reinstall the TCP/IP protocol? Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help.
Boot from a Windows 10 ISO, choose "upgrade" install. Refreshing the machine won`t affect the personal files. If you don`t want to troubleshoot this issue deeply, we could try to perform an in-place upgrade repair to refresh the machine. Please open an administrator command line and run "sfc /scannow" or "dism /online /cleanup-image /restorehealth".
Have you referred to Kapil.Arya`s suggestion to delete the winsock registry key and reinstall the TCP/IP protocol again? Have you tried to run "netsh winsock reset" to reset the winsock? Are you using any third party VPN software?Īre there any error messages recorded in the Event Viewer(Windows Logs\Applications ,System or Applications and Services\Microsoft\Windows\Wired-Autoconfig ,wireless-Autoconfig)?Īccording to the error messages, we could try to use process monitor to capture the missing entry(filter "not found" error). So the issue was resolved before but it came back again after two days or the issue just persisted. I noticed you have marked the answers before.
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